Legendofmemes Refund Policy
1. Introduction
This refund policy applies to all payments made on Legendofmemes. By making a transaction on our platform, you agree to the terms and conditions of this refund policy. This policy complies with the current legislation in Spain.
2. Non-Refundable Payments
- Digital Services: Payments made for accessing digital services, such as subscriptions, premium memberships, and exclusive content, are non-refundable. Since access to these services is immediate upon purchase, refunds will not be granted once the service has been activated.
3. Limited Exceptions
- Billing Errors: In cases of billing errors, such as duplicate charges or incorrect amounts, we will review and correct the transaction if the error is confirmed. The corresponding amount will be refunded.
- Unauthorized Access: If a transaction is determined to have been made without your authorization and sufficient proof is provided, we will assess the situation and, if applicable, refund the unauthorized payment.
4. Refund Request Process
- Request Deadline: Refund requests must be submitted within 14 calendar days from the date of the transaction.
- Required Information: When requesting a refund, you must provide the following information: full name, email address associated with the account, transaction date, transaction amount, and reason for the refund.
5. Evaluation and Resolution
- Request Review: Our support team will review your refund request and respond within 30 business days of receiving the request.
- Final Decision: The decision to grant a refund is at our sole discretion, based on the evaluation of the details provided and compliance with this policy.
6. Applicable Law
This refund policy is governed by the laws of Spain, particularly the General Law for the Defense of Consumers and Users and other complementary laws.
7. Policy Modifications
We reserve the right to modify this refund policy at any time. Changes will be posted on this page and will take effect immediately. Continued use of the platform after any modification implies acceptance of the updated terms.
